Who are we?

XDN is a leader in office automation.
The company was started ten years ago by Dennis Hey. In 2001 Cassim Khan joined as a sales person. Over the years Khan worked his way into management and by 2010 had taken complete control of the business. XDN is now a wholly black owned company and a level one Black Economic Empowerment contributor.
Khan remains the driving force behind XDN. His approach is to “help our customers find better ways to do great work”.
XDN has a loyal and motivated sales team. Collectively, they have more than 50 years of experience in office automation.
“The key to our success has been building personal relations with our clients. They have come to know that we will keep them at the forefront of ever changing technology and deliver on any promise we make,” says Cassim.

What we do?

  1. We are the sales partner of Xerox – the world’s premium office automation brand
  2. We are based in Durban with a national footprint
  3. Our state of the art products range from a desk top multi function printer to a digital commercial printing press
  4. We provide services to corporate clients as well as SMME’s

Customer Satisfaction:

  1. 95% of our customers are very satisfied with us
  2. 95% of our customers will repurchase from us
  3. 94% of our customers will recommend us

Independent survey

Mission:

Our mission is to help people find better ways to do great work by constantly leading in document technologies, products and services.

 

Values:

  • We succeed through satisfied customers
  • We deliver quality and excellence in everything we do
  • We use technology to deliver market leadership
  • We value and empower employees
  • We behave responsibility as a corporate citizen
  • We are keen to make a positive contribution to South Arica